Mitchell evaluates each online casino by creating real-money accounts and depositing funds using AUD-friendly payment methods such as POLi, PayID, and Visa to assess transaction speed and fee transparency
He rigorously tests game libraries for software provider diversity, mobile compatibility, and RTP fairness, while scrutinising welcome bonus terms including wagering requirements, game restrictions, and expiry windows relevant to Australian players
Licensing credentials are cross-checked against recognised authorities such as Malta Gaming Authority and CuraΓ§ao eGaming to ensure legal compliance and player fund security
Customer support is stress-tested across live chat and email channels to measure response times and the quality of assistance provided to AU-based users